Privacy Policy
Privacy Policy
Last updated: Dec 2025
Ones & Xeros is committed to protecting your privacy and handling your personal data in a transparent and secure way. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or engage with our services.
By using this website, you agree to the collection and use of information in accordance with this policy.
Who we are
Ones & Xeros provides Xero bookkeeping and accounting services to UK businesses.
Contact details
Email: info@onesandxeros.com
Website: www.onesandxeros.com
Ones & Xeros is the data controller for the purposes of UK data protection law.
What information we collect
We may collect and process the following types of personal data:
• Name
• Email address
• Business name
• Phone number
• Enquiry details submitted through contact forms
• Technical data such as IP address, browser type, device information and pages visited
• Any information you choose to provide when contacting us
We do not knowingly collect data from children.
How we collect your information
We collect information when you:
• Complete a contact or enquiry form
• Email us directly
• Interact with our website
• Use cookies or similar technologies
How we use your information
We use your personal data to:
• Respond to enquiries and communications
• Provide information about our services
• Deliver services you have requested
• Improve our website and user experience
• Meet legal or regulatory obligations
We only process personal data where we have a lawful basis to do so, including consent, contractual necessity or legal obligation.
Sharing your information
We do not sell or rent your personal data.
We may share information with trusted third parties only where necessary, such as:
• Website hosting and analytics providers
• Professional advisers or service providers
• Regulatory or legal authorities where required by law
All third parties are required to respect the security and confidentiality of your data.
Data storage and security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access or disclosure.
Your data is stored securely and only accessible to authorised parties.
How long we keep your data
We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting or regulatory requirements.
Your data protection rights
Under UK GDPR, you have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time
To exercise your rights, please contact us at info@onesandxeros.com.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Cookies
Our website uses cookies to improve functionality and analyse website traffic. You can control or disable cookies through your browser settings.
Further details may be provided in a separate Cookie Policy.
Third-party links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date shown at the top.